All Systems Operational

About This Site

Welcome to Graphium Health status page. Here you can find information on the current status of our platform. If you are having issues accessing Graphium Health services, please contact support by visiting http://help.graphiumhealth.com or email support@graphiumhealth.com.

Uptime over the past 90 days. View historical uptime.
Mobile Services Operational
90 days ago
99.91 % uptime
Today
Dashboard Portal Operational
90 days ago
99.98 % uptime
Today
Integration Services and Gateway Operational
90 days ago
99.98 % uptime
Today
Advanced Analytics Operational
90 days ago
100.0 % uptime
Today
Vital Sign Integration Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 3, 2025

No incidents reported today.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025
Intermittent Performance and Connectivity Issues
Resolved - We are closing this incident as all systems are operational and all prior issues have resolved. As previously stated, this issue was the result of an infrastructure failure with our upstream service provider. We continue to work with them to better understand the root cause of the outage and final resolution. Thank you for your patience today as we worked through this situation.

Respectfully,

The Graphium Health Team
Jun 27, 15:17 CDT
Update - We continue to monitor platform performance, and our infrastructure provider continues to work toward a full resolution. Currently everything is operating normally. We'll post any further updates as they become available.
Jun 27, 11:43 CDT
Update - This has been verified to be an infrastructure issue at our cloud service provider. We are currently working with their team as they progress toward a resolution. Thank you for your patience.
Jun 27, 10:52 CDT
Update - We are continuing to monitor for any further issues.
Jun 27, 10:43 CDT
Update - We are continuing to monitor for any further issues.
Jun 27, 10:24 CDT
Update - We continue to experience degraded performance and intermittent connectivity issues due to infrastructure issues that we are actively troubleshooting.
Jun 27, 10:21 CDT
Monitoring - Starting approximately 7:45 AM Central, we began experiencing performance degradation due to an unhealthy database node impacting our database cluster. We are conducting a root cause analysis to determine what caused the node to fail. No data was lost, as we successfully failed over to a replica. We are continuing to investigate to ensure optimal performance.
Jun 27, 08:55 CDT
Investigating - We are currently investigating reports of intermittent slow performance and connectivity issues.
Jun 27, 07:38 CDT
Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

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