All Systems Operational

About This Site

Welcome to Graphium Health status page. Here you can find information on the current status of our platform. If you are having issues accessing Graphium Health services, please contact support by visiting http://help.graphiumhealth.com or email support@graphiumhealth.com.

Mobile Services Operational
90 days ago
99.81 % uptime
Today
Dashboard Portal Operational
90 days ago
99.87 % uptime
Today
Integration Services and Gateway Operational
90 days ago
99.95 % uptime
Today
Advanced Analytics Operational
90 days ago
100.0 % uptime
Today
Vital Sign Integration Operational
90 days ago
99.86 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Infrastructure Maintenance 2025-09-24 Sep 24, 2025 22:00 - Sep 25, 2025 02:00 CDT

Our infrastructure provider will be performing system changes during the following scheduled maintenance window:

Start Time: 2025-09-24 03:00:00 UTC
End Time: 2025-09-24 07:00:00 UTC

We anticipate minimal to no disruption in Graphium services. Still, it's always possible that users may be affected for some or all of the scheduled maintenance window as this work is performed.

As always, thank you for your patience during these maintenance windows.


Kind Regards,

The Graphium Health Team

Posted on Sep 11, 2025 - 07:39 CDT
Sep 13, 2025

No incidents reported today.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025
Resolved - No further latency has been observed and all systems are operational. We are closing this incident, but will continue to monitor for further issues.
Sep 10, 10:09 CDT
Monitoring - No further latency has been observed, but we continue to monitor.
Sep 10, 09:19 CDT
Investigating - We are investigating reports of increased latency on our client applications, and our engineers are monitoring what appears to be network issues with our infrastructure provider. We will continue to post updates here as they become available.
Sep 10, 09:10 CDT
Sep 9, 2025

No incidents reported.

Sep 8, 2025
Resolved - This incident has been resolved.
Sep 8, 15:18 CDT
Update - Dashboard services are also now fully operational. Thank you for your patience as we worked through this issue.
Sep 8, 15:16 CDT
Update - We are seeing issues with dashboard logins which we continue to investigate. Mobile and integration services are operating normally.
Sep 8, 14:53 CDT
Update - We are continuing to monitor for any further issues.
Sep 8, 14:26 CDT
Monitoring - We have deployed a fix and services are once again available. Engineers are monitoring as traffic levels return to normal.
Sep 8, 14:25 CDT
Update - The fix we attempted failed to resolve the issue. We are still investigating.
Sep 8, 13:32 CDT
Identified - We are currently deploying a fix that we anticipate will resolve the issue.
Sep 8, 12:51 CDT
Update - We are continuing to investigate this issue. We believe we have identified a problem with an automated deployment that inadvertently introduced an updated dependency.
Sep 8, 12:38 CDT
Update - We suspect this outage is related to an upstream infrastructure provider issue, but we continue to investigate. Thank you for your patience.
Sep 8, 12:09 CDT
Update - We are continuing to investigate this issue.
Sep 8, 11:47 CDT
Investigating - We are currently investigating a service outage that is affecting mobile and dashboard access.
Sep 8, 11:42 CDT
Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.