Resolved -
This incident has been resolved.
Sep 8, 15:18 CDT
Update -
Dashboard services are also now fully operational. Thank you for your patience as we worked through this issue.
Sep 8, 15:16 CDT
Update -
We are seeing issues with dashboard logins which we continue to investigate. Mobile and integration services are operating normally.
Sep 8, 14:53 CDT
Update -
We are continuing to monitor for any further issues.
Sep 8, 14:26 CDT
Monitoring -
We have deployed a fix and services are once again available. Engineers are monitoring as traffic levels return to normal.
Sep 8, 14:25 CDT
Update -
The fix we attempted failed to resolve the issue. We are still investigating.
Sep 8, 13:32 CDT
Identified -
We are currently deploying a fix that we anticipate will resolve the issue.
Sep 8, 12:51 CDT
Update -
We are continuing to investigate this issue. We believe we have identified a problem with an automated deployment that inadvertently introduced an updated dependency.
Sep 8, 12:38 CDT
Update -
We suspect this outage is related to an upstream infrastructure provider issue, but we continue to investigate. Thank you for your patience.
Sep 8, 12:09 CDT
Update -
We are continuing to investigate this issue.
Sep 8, 11:47 CDT
Investigating -
We are currently investigating a service outage that is affecting mobile and dashboard access.
Sep 8, 11:42 CDT